Support & FAQ

For support please contact:

tevigo GmbH
Raiffeisenstraße 2D
38159 Vechelde (Germany)

Fon (0 53 02) 93 48 78-8
Fax (0 53 02) 93 48 78-9

E-Mail service@tevigo.de

RMA

Download return mail form

FAQ

Are the products Solar Bird Repellent and Cat and Dog Repellent watertight?

All products designated for the use outside of the house are resistant against spray water and rain.

At what height should the Cat and Dog Repellent be mounted?

It depends very much on the surroundings. In most cases the device should be mounted knee height. The active angle of both the PIR sensor and the loudspeaker is 70°. See picture. If the device is mounted too high without a slight tilt downwards then there is always a blind spot under the sensor which is not being monitored. Please also make sure that neither the PIR sensor nor the loudspeaker are covered by leaves, plants or other items.

Where can I find the LED power indicator on the Cat and Dog Repellent, showing me that the device is active?

Die LED befindet sich an der Frontseite oben rechts unter dem Gehäuse. Legt man die Batterien in das Gerät und schaltet dieses an, beginnt nach kurzer Zeit und Bewegung diese deutlich an zu leuchten.

Why does the LED of the Cat and Dog Repellent sometimes flicker?

The flickering of the LED is very normal and indicates that the device is internally changing a frequency.

Our Advantages

Direct from the Manufacturer

Skip the middleman and buy directly from GARDIGO!

Years of Experience

Don’t just buy from anyone. We are experts in pest control – with years of experience in the field!

European-Based Service

Our headquarters are in Germany, where our service team is dedicated to addressing your questions and concerns.

60-Day Return Policy

We offer a generous return policy, allowing you to shop with confidence and peace of mind.